Dr. Richard Boyatzis

The Science of Inspiring Others to Learn and Change

June 17 | 2:30pm EDT

The latest research in neuroscience is helping us understand the mechanisms of how various forms of coaching affect a person’s openness to new ideas, change and learning. In a series of fMRI studies, coaching toward vision and high quality relationships, called coaching with compassion, is distinctively effective at activating the appropriate neural networks. The opposite effect, when engaged in problem-focused coaching, called coaching for compliance, does the opposite. Really, it activates the opposite to what is needed and wanted! The key appears to be a focus on the future and that the coach and client are literally in tune with each other. Their own level of emotional intelligence allows the coach to create and nurture these resonant relationships. They use their EI on the path through mindfulness, hope, compassion, and playfulness.

These experiences of mindfulness, hope, compassion, and playfulness are essential to renewal of the human organism at the neurological, hormonal, emotional, and behavioral levels. Based on decades of research into longitudinal studies of coaching the development of emotional and social intelligence competencies, Professor Richard Boyatzis will lead the audience through examples of how true, evidence-based coaching with compassion (i.e., coaching a person to the PEA, their vision and values) is key to development and more resonant relationships. He will describe his recent fMRI studies on coaching to the Positive Emotional Attractor (PEA) versus the Negative Emotional Attractor (NEA), as well as recent doctor-patient studies showing that arousal of the PEA increased treatment adherence for Type II Diabetics.  He will explain why it is central to neuro-endocrine renewal in the human body (which is the only antidote to the ravages of chronic stress).

This session will address the following:

  1. A process for developing sustainable improvement on EI, resonant relationships, and the central role of compassion in it.
  2. Understanding the psycho-physiological role of the Positive Emotional Attractor and the Negative Emotional Attractor in motivating change or encouraging the status quo regression.
  3. Perceiving how coaching with compassion is effective in helping people change in sustainable ways, but coaching for compliance is not. And why it is crucial to the sustainability of the leader (i.e., the coach) as well.
  4. Understanding the neural activations involved in these two forms of coaching and why one prepares a person to consider change and learning and the other closes their minds.
  5. How to coach others to develop EI, resonant leadership, and to sustainably change.